Our Policy and Procedure Documents are completed to account for all relevant legislation and requirements of the setting.
These documents are available to view and download below.
Camera & Photograph Use Policy
Children's On-Site Safety & Security Policy
Information & Communication Technology Policy
Mobile Phone Use Policy
No Smoking Policy
Rights & Entitlements Policy
Safeguarding & Child Protection Policy
Supporting SEN Children Policy
If you have any queries or concerns regarding any of our policies and procedures please tell us. It is only by talking together that we can resolve any difficulty or misunderstanding.
The final place to turn to would be OFSTED on 0845 6404040. Although we would hope that a resolution could be found before this stage.
Curriculum Complaints Procedure
Under the Education Reform Act 1988, the Authority has established arrangements to consider parents’ complaints about the schools’ curriculum and related matters. A copy of the full procedure for this is available for inspection in each school and public library maintained by the Authority. It covers matters relating to the National Curriculum and includes provision of external exam courses, religious education, the operation of the school’s charging policy in relation to the curriculum and the provision of information. The procedure provides for complaints to be directed initially to the Head of the school, and for an attempt to be made to resolve them informally. If this fails, there is then a formal procedure available to parents.
If you feel your complaint was not handled according to the Early Year's complaints procedure, and you wish to take your complaint further find out more information about who to complain to on the Government's website.